Configuration/Setup

From this section, users can configure system-wide settings, including account information and encryption, and time-sensitive aspects of ServicePRO.

Interactive User Interface

To configure ServicePRO in the Interactive Tile user interface, open the ServicePRO backstage, and select the Setup tab.

Workbench User Interface

To configure ServicePRO from the Workbench, select the Setup/Administration icon, and then select the ServicePRO Configuration Tab.

Pages in this Section

	Active Directory Synchronization		System Options
	System Email Accounts		Business Hours
	User Email Accounts		Auto Discovery
	System Text Messaging Account		Set Charge Rates
	Encryption
	Priority Escalation