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JIRA Integration

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Overview

Integration with JIRA - ServicePRO integrates with JIRA using the Zapier platform and ServicePRO JIRA Plug-in.
The following workflows can be configured through this integration:
  1. Creation of a new JIRA issue when a ServicePRO request is placed in a specific queue.
  2. Two-way memo updates syncing between ServicePRO request and JIRA Issue.
  3. Closing of the corresponding ServicePRO request when a JIRA issue is closed.