Sample 2: Forward emails with a specific subject line
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Select the System email account that you would like to Monitor
NOTE: This can be applied to more than one System Email Account configured in ServicePRO.
Please see how to configure multiple System Email Accounts.
- You can either Choose "All Users" or "Users not in ServicePRO Database" options to create non existing users in ServicePRO Database.
- Settings section is referring to ServicePRO User settings from Manage Users
Conditions Will not change:
Workflow will not change; therefore, all fields will be set to "Unchanged":
Create an Email notification with the following:
(Please note this is just a sample, Email template can be customized to your needs)